FAQ
Explore more about incrediDeals, the trusted online retailer in the UAE and become a part of the pleased clientele.
Will I receive a new and sealed product?
All items from incrediDeals are new and sealed, sourced from original distributors. You are buying directly from a trusted source, not a marketplace.
Do you offer warranty on Apple products you sell?
All Apple devices provided are covered by a one-year warranty at all Apple Stores in the UAE. Exception: Apple Vision Pro warranty will be valid upon its official release in the UAE.
Do you offer warranty on non-Apple products you sell?
We indicate on each product page whether the warranty is local (eligible for warranty inside official service centers in the UAE) or international warranty (covered outside UAE).
Who are incrediDeals?
Our team includes technology enthusiasts with over 25 years of experience in electronics and retail, committed to providing cutting-edge gadgets that you will cherish at affordable prices.
When did you launch?
Established in 2018 in Egypt, we have expanded our presence to the UAE since 2023
Can I visit you to pickup my product?
No, we are an online store. We utilize our Dubai warehouse solely for the purpose of packing and delivering orders with rapid delivery times (2-4 hours across Dubai & 1-2 days for the rest of the UAE). We are investigating methods to seamlessly integrate this functionality in the near future.
Do you really deliver in 4 hours in Dubai?
Simply choose this feature during checkout for speedy delivery.
Do you offer Cash On Delivery
Cash on delivery is available only in Dubai for orders up to 500AED. For the rest of the UAE and orders exceeding AED500, our online shop provides diverse reliable and safe payment choices with clear return and refund policies.
Is it secure to pay through incrediDeals website?
Yes, it is completely secure. Payment options include Apple Pay, Card, Tamara, or Tabby for a secure and hassle-free experience.
Can I call incrediDeals?
Feel free to contact us at 0503463250 from 10AM to 6PM for assistance with any inquiries you may have.