FAQ's
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
New to incrediDeals
Below are some common questions about shipping, products, and the company
Will I receive a new and sealed product?
All products from incrediDeals are new and sealed, obtained from original distributors. You are purchasing from a reliable source, rather than a marketplace.
Do you offer warranty on Apple products that you sell?
All Apple devices come with a one-year warranty at all Apple Stores in the UAE. Exception: Apple Vision Pro warranty will be valid upon release in the UAE.
Tell me more about incrediDeals
Our team consists of tech enthusiasts boasting 25 years of expertise in electronics and retail, dedicated to providing top-notch gadgets at affordable prices while ensuring exceptional customer satisfaction.
Can I pickup my products?
As an online store, we use our Dubai warehouse exclusively for packing and delivering orders with rapid delivery times (2-4 hours across Dubai & 1-2 days for the rest of the UAE) and 2-3 days internationally. We are exploring ways to seamlessly integrate this function in the future.
What are your policies?
Our delivery policy, refund and exchange policies are transparent and accessible everyhwere on our website. Learn more from here.